How to Order

Hello flower friends—welcome. We’re so glad you’re here.

Our wholesale division is built exclusively for floral professionals, event designers, and shop owners who want to source seasonal, sustainably grown local blooms straight from our Long Beach farm. We hope to make this simple and as easy as possible to get you your flowers.

This guide will walk you through everything you need to know to get started!

Step 1: Access your wholesale account

Only registered wholesale customers like you can log in to view our inventory, pricing and availability. Please do not share your log in with anyone.

When prompted to login:

  1. Enter your email using the address associated with your wholesale account.
  2. Check your email inbox for the 6-digit verification code from Flwr Farm Wholesale. There's no password to remember or reset! All you need is the verification code.
  3. Enter the code that was emailed to you. The verification code will unlock the website so you can start adding flowers to your cart!

First time here?

If you don't have a wholesale account yet, submit your application here. We'll review your application and get you set up quickly. Once your wholesale account is approved, we'll send you an email invitation to activate your wholesale account. Just follow the link in that email to set up your access.

Need a little help?

Note: If you logged out or were inactive for a while, the website may prompt you to log in again. Make sure you are logged out and try logging in again. Just re-enter your email, check your inbox for the new code, and use it to log back in.

Can't find the email? Check your spam or promotions folder, it sometimes hides in there.

Still stuck? Contact our team and we'd be happy to help troubleshoot. 

Step 2: Browse flowers by the week

We organize flowers by the pick-up week and group our flower inventory by week number, based on when the flowers will be harvested and available. We offer two weeks of availability at a time. The weekly system can be a bit confusing at first, but don't worry—once you get the hang of it, it's easy!

Here's how it works:

  • Each "Week" is labeled by number (e.g., Week 25 = June 16-20)
  • Shop up to two weeks ahead (sorry—no preorders beyond this)
  • Inventory updates every Monday

IMPORTANT ORDERING DETAILS

Place separate orders for each delivery week. Our system can't process orders that include flowers from multiple weeks, and we want to make sure nothing gets missed! If you're planning ahead for multiple events, submit one order per delivery week. This helps us keep everything organized and ensures your flowers stay fresh and are harvested right when you need them. Thanks in advance for ordering one week at a time!

STEP 3: PLACE YOUR ORDER

To make the ordering process as smooth and stress-free as possible, please be sure to place your order at least 2 business days ahead of time. 


Pick Up Instructions

Orders can be picked up at our retail Flower Shop located on our farm. 2714 California Ave, LB 90755. At checkout, select the date you need your order to be ready on the calendar and select the Pick Up option. 

Pick Up Hours

Monday: by appointment only
Tuesday: by appointment only
Wednesday: by appointment only
Thursday: 8:30-1:00 pm
Friday: 8:30-1:00 pm
Saturday: 8:30-1:00 pm
Sunday: by appointment only

When You Pick Up

When you arrive at the farm, pull into the gate off California ave and park in the parking lot on the right. Walk over to the Flower Shop and let us know your name and order number. 

If you have your own buckets, please bring them with you to transfer the flowers when you pick up, or you can purchase ours for $5 each. 

Please double check your order before you leave the farm.

Planning Ahead?

We know planning ahead is part of your job, and we're here to help! Our Crop Calendar gives you a snapshot of what we anticipate will be blooming so you can get inspired and start thinking ahead! We also encourage you to visit our Flower Shop when your event gets close so you can see in person what we are harvesting.

For your wholesale order we harvest to order, meaning you get the best of the best. We only list flowers that are truly ready and available. We cannot hold, reserve or take pre-orders beyond the two-week window for future delivery weeks.

Need flowers ASAP and beyond our pick up window?

Email or call us at (562) 542.8213 and we will do our best to help in a floral emergency! If we can make it work, a $15 rush fee applies.

PRO TIP: Order extra flowers to help buffer for any loss during transit or rehydration. We recommend ordering about 10% more than you need. A few extra stems can make all the difference!

Need to Cancel or Make Changes to an Order?

Brides change their minds. Things shift. Life happens. We get it!

To change or cancel your order, email us with your order number + pick-up date in the subject line.

For cancellations more than 24 hours, we will issue a full refund, minus a 15% admin fee. Within less than 24 hours, we will refund you 50% of your order total. 

Need to Add More Items to your Recent Order?

No problem! If your order is already scheduled, just place a new order and let us know you will be picking it up together.

Have an issue with your order? 

We do everything we can to make sure your flowers are fresh, healthy, and exactly what you need. 

We hydrate and cool after harvest, but they might get a little tousled in transit to your studio. Be sure to give your flowers a few hours to rehydrate. If they still aren't usable after a rehydration period, here's what to do:

  • Email us with your order number in the subject line
  • Include photos of the flowers
  • Return any unusable flowers to us within 12 hours. 

Depending on the situation, we'll either offer you a replacement or a store credit. If you request a refund, we'll issue it once we assess the return and deem it our fault.

All sales are final unless your order arrives damaged or incorrect. We can't offer refunds for individual stems or damage caused by improper storage or handling after you receive them. Please carefully inspect your order at pick-up.

Still have questions?

We're here to help! Send us an email and our office team will be happy to help, and will get back to you soon. 

Thank you for buying seasonal, domestic flowers from our Flwr Farm! Every stem you buy supports our farm, our team, and our commitment to sustainable flower farming. We can't wait to grow for you!

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